Understanding Ontario’s move-out cleaning requirements can help both tenants and landlords avoid confusion and unnecessary disputes. In Ontario, tenants are not legally required to hire or pay for professional cleaning when moving out, even if the lease suggests otherwise. The law simply expects tenants to leave their unit in ‘ordinary cleanliness’—typically broom-swept, not spotless. This standard applies for the entire tenancy.
If a property is left with excessive dirt that causes damage, attracts pests, or creates fire or health hazards, landlords do have the right to seek compensation through the board—and in more serious cases, eviction is possible. Importantly, any lease terms that demand professional cleaning or require cleaning fees cannot override provincial tenancy law; tenants may refuse such requests.
For those moving into a new home in Ontario, you have the right to expect your unit to be ordinarily clean. If you encounter significant cleanliness issues, landlords are responsible for addressing them, and remedies can be pursued through the board if needed. In my experience as Broker of Record at Lucky Homes Realty, clear knowledge of these rules leads to smoother transitions and fewer surprises for everyone involved.
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